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What is DORA? – Dynamic Operational Reliability Analyser – the New Standard for Maintenance Plans

Business is becoming ever more competitive, and customers and shareholders are getting more and more demanding. Reducing inefficiency and maximising cost effectiveness through an intelligent continuous improvement methodology will give you the competitive advantage you need.

DORA is used to continuously improve the maintenance schedule in your CMMS. Maintenance and Reliability professionals use DORA to create, develop and optimise new and existing maintenance programmes for production processes and assets. Periodically these updated maintenance programmes are updated back into your CMMS, which can be any CMMS. DORA uses three levels of methodology, which are fully scalable, depending on your budget and business needs:

  • QM – Quick Maintenance (to develop fast maintenance programmes for Low Criticality Processes and assets).
  • ODM – Object Driven Maintenance (utilising more data and analysis for Medium Criticality Processes and assets).
  • Dynamic RCM – Dynamic Reliability Centred Maintenance (conducting in-depth RCM to develop fully defendable programmes for High Criticality Processes and assets).

Maintenance should maintain functions of processes.  John Moubray said once: “Maintenance is all about managing the consequences of failure”. This is still very true. Old school maintenance is about working on assets. DORA focuses on processes as well as assets. Some think maintenance is about repairing, but our aim is to reduce or eliminate maintenance and waste as far as possible. Aim for – Better Each Day!

DORA Case Studies

To read our Case Studies click HERE.

DORA provides the methodology and the toolset to optimise availability and cost effectiveness within your organisation by focusing on your processes and not just your assets.

If you would like to find out more about DORA, please complete the form below and we will get back to you asap.

DORA is NOT just a piece of software; it is a combination of a unique methodology and a highly functional and intuitive software. The methodology aids the user and organisation in populating the software, so that the results can be used back into the business to optimise, learn, build a knowledge base and make intelligent decisions about your assets and processes backed by robust and consistent data from many sources.

High, Medium and Low criticality production processes need a knowledge bank and different methods to develop and optimise their maintenance concepts and plans.

For high criticality processes, a thorough and proven methodology (such as RCM) is needed. For a low criticality production process, a quicker and simpler solution can realise benefits more rapidly and at lower cost.

DORA will enable you to continuously increase your knowledge of your processes and assets in order to achieve maximum operational benefits and cost effectiveness.


  • DORA makes reliability, continuous improvement and optimising processes a way of life.
  • DORA will allow you to continuously increase and build knowledge of your processes and assets.
  • DORA has the flexibility to adjust to changing circumstances within your organisation (people, procedures, raw materials, operational matters, machines and cultures).
  • DORA is JA1011/1012 compliant.
  • DORA is compatible with all proper RCM structures, and guidelines – you are not tied into one methodology.
  • DORA results in improved – Safety, Environmental Integrity, Product Quality, Reliability/Availability, Output, Efficiency, Asset Life and Cost Effectiveness.
  • DORA is proven – it has been developed over 10 years, it is used by a number of multi-national clients in a wide range of industries, and it has given rapid payback to those that have used it.
  • DORA allows you to start small – you can pilot a small area of your plant and build at a rate you are comfortable with.
  • DORA enables better – Training, Teamwork, Ownership and Motivation of all individuals.
  • Multi staged approach is possible, depending on the need of the organisation, using:
    • QM – Quick Maintenance (for Low Criticality Processes).
    • ODM – Object Driven Maintenance (for Medium Criticality Processes).
    • Dynamic RCM – Dynamic Reliability Centred Maintenance (for High Criticality Processes).

Watch our video below to see how easy it is to use DORA. The video demonstrates and explains Quick Maintenance (QM). QM is used for low critical processes.

DORA History

From 2003 the European Reliability Centre has continuously developed and improved the DORA software and it has now evolved to version 4.0.

DORA is the product of collaboration with 16 reliability experts and production companies from many different market segments such as: steel, chemical, maritime, electrical power, hospitals, infra, oil & gas, food manufacturing, light & heavy engineering and rail.

DORA has Three Methodologies:

  • Dynamic RCM (High Criticality Processes)
  • Object Driven Maintenance (Medium Criticality Processes)
  • Quick Maintenance (Low Criticality Processes)

6 Levels are Available:














DORA Features

  • DORA is not just a piece of software! DORA is sold as a package that includes our expert, professional training covering our unique process driven Reliability Centred Maintenance methodology and use of the software. View our different levels of Training HERE.
  • DORA and our RCM training is JA 1011/1012 compliant.
  • DORA is flexible so you can start small (in terms of the level of software, the scope of your analysis, the number of users) and when you see the benefits, you will be able to expand at a rate you are comfortable with.
  • We will not sell the software as a standalone product, as we believe in ensuring you receive and operate a quality product with a quality methodology in a quality way.
  • Because DORA is hosted on our server, regular upgrades and updates can easily be made centrally. This means your version of DORA will always be up-to-date.
  • DORA is fully supported via a help desk and ticket system (for out of hours issues).
  • DORA is operated from a secure server that undergoes regular and rigorous penetration testing.
  • DORA servers are automatically backed up to protect your valuable data.

About Our DORA Partnership

We offer DORA as a partnership between 3 good friends and independent business owners who share the same principles and intentions to “make things better every day” for everyone we deliver a service to:

  • We are flexible to respond to client needs, yet we stick to important principles to maximise success for you.
  • DORA is a truly unique proposition with no comparable system in the market place.
  • We will provide international support.
  • We have all worked in maintenance and reliability for a long time, so we have a large network of colleagues we can call upon to meet higher levels of demand when it is necessary.
  • We are a network of small businesses working together passionately to serve our customers.
  • We do not have massive overheads.
  • We understand that delivery is all about you and your organisational needs.
  • We listen intently to understand your requirements.
  • We want you to learn to do it for yourselves, so you can become self sustaining on your continuous improvement journey, but we will be there to help and assist when you need it.
  • We may not always agree with you; but we will always work for your best interests.
  • We will TRAIN you effectively, and equip you to start making real gains and cost savings in the workplace immediately.

If you would like to find out more about DORA and sign up for a free online account, please complete the form below:

Has your organisation undertaken RCM training in the recent past?